The day before we got a panicked message about their amp that had blown tubes and burnt resistors. Turns out it was a power amp, and it was in serious trouble. Our guy is good but a one day job on an amplifier he has never seen, that might be tough.
We managed to get our tech to look at it and he spent considerable time Tuesday afternoon testing tubes, replacing another burnt tube and replacing capacitors. It also had a fan that didn't work and that is why tubes and capacitors kept blowing up. We got it done by 4 pm, and off to the venue by 5 pm. Our tech said it should work better than it ever has and from all accounts, the show went off fabulously. Everybody wins in this situation.
That's what Second String Music does for our local bands. It is nice to see we can perform this service in a pinch for a traveling act. We enjoyed going the extra mile to get it done. I even took extra tubes over to the tech guy's shop mid-afternoon to expedite the repair. THAT is why we opened our business and it is a pleasure to see the wheels of commerce grind and work. Further proof that keeping local small businesses alive and well helps everyone.
As Sheryl likes to say, "You can't get that kind of service from the Internet."
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