with custom case
We have return policies, and it's a part of being in the retail business. We took the guitar back and it was all good. Then Sheryl said, "The next time you want to buy a guitar from us, we'll have to make sure your mother says it is okay."
This didn't sit well with the customer. But he seemed to get Sheryl's point.
Earlier in the week, one of my young guitar students bought a beautiful mahogany Breedlove. She thought about it for a long time, and it's going to be a birthday-Christmas present sort of thing. She is turning into an amazing guitar player and she loves playing, loves loves LOVES playing. So she and her parents finally pulled the trigger this week, and the Breedlove has found a new home.
A well made decision takes time. We love selling guitars and getting them into a good home. A permanent new home. And we couldn't be happier.