Dale also works for MS Communications. He came into the store a month ago and said he could save us a bit of money on our phone plan, AT&T specifically.
About once a week some shyster, usually from Chicago, comes in and promises us a big pot of gold and the end of the phone, electric, credit card transaction and internet rainbows. I used to listen for a minute or two. Now it’s out the door in under 30 seconds.
Anyway, Sheryl decided to listen to Dale because he’s a good guy and we had nothing to lose. Lo and behold, MS Communications found out that AT&T had been inadvertently overcharging us for years on our landline phone bill.Today we got notice that our account will be credited with $744.23 due to charges and taxes that were incorrectly billed for the last seven years. That’s a lot of money for a small retail business, or any business.
Word of mouth is crucial in our world. Sheryl and I are beyond grateful to Dale and Nick Steinkamp. We recommend you give them a call or listen when they come in to talk about saving your business money. We don't normally recommend this type of behavior but since it is Dale, it's OK. A "Smart Review" could be very smart.
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